Refund policy

Your satisfaction is important to us, if you have any questions about our products before you make your decision to purchase please reach out to us at

If Aglow products do not meet your expectations, email us at from the email address associated with your order. Please include details of the product you wish to return and a reason for the return. 

Aglow will ask for the product back and will refund the money or replace the product if the customer prefers. We do not issue refunds for change of mind or dispute of efficacy.

Postage to send out a replacement refill will be at Aglow’s expense but it is the customer’s responsibility to send the product back so an inspection and evaluations can be completed. This return of the original goods is required before a replacement is sent.