Shipping Information

Shipping Infomation Courier & Delivery for NZ

When your order is ready to dispatch, you will be emailed with the tracking details. Generally orders are processed and dispatched within 24 hours of the order being placed.

NZ orders are sent with New Zealand Couriers and the charge is $6.50 per order.

Delivery can be made to a physical address only.

Allow 1-3 business days for delivery (for RD allow 2-5 days).

Courier & Delivery for international orders

 

AU delivery cost is NZ$15 per order.

Australian orders are sent using DHL courier service. Delivery to Brisbane, Sydney & Melbourne allow 4-5 working days.  The rest of Australia 5-7 working days.

 

Delivery to the rest of the world is charged at NZ$25 per order.

For more specific information about international delivery please email hello@aglow.co.nz

It’s possible that your order may be subject to customs inspection, delays, duties or taxes. These events and/or charges are beyond Aglow’s control and responsibility.

GST isn’t applicable to orders shipped offshore, so the GST will be automatically removed once your delivery address details are entered.

 

 

Returns & Exchanges

See details on the RETURNS & EXCHANGES page.